Good "First Impression" : Nova Bangalore

Apologies for not posting anything for a week, I was undergoing my latest IVF cycle. Details about it will follow.

To start with my set of stories about Nova Bangalore, I would like to first mention the single point of contact (SPOC) for patients at Nova Bangalore, the receptionists. All the receptionists were (still are) welcoming, smiling, eager to help and multi-lingual.

My first interaction with them was face-to-face. For a change, I didn’t want to Google about my next doctor, so that I have no presumptions or expectations and go with an open mind. One fine day, I just planned to visit the clinic and told one of the receptionists’ that I have come from Nova Delhi and would like to meet their specialist. She asked me if I was carrying my file/ case history. Since I was, I gave it to her. She informed me that the concerned doctor was out of town and would be back in 2-3 days. Instead of letting me go back empty-handed, the receptionist made a quick call to someone, and upon the caller’s consent, she suggested that, if I wish, I could consult the other doctor. I took that option. The other doctor wasn’t in the clinic when the receptionist called him, but he made himself available in the clinic at the earliest. Within 10 minutes, I met Dr. Mahesh Koregol (Gynecologist, Nova Specialty Hospitals, 5^th Block, Koramangala, Bangalore).

Dr. Mahesh read through all my & DH's infertility history. He seemed quite knowledgeable and well-informed about Infertility. He assured me that I shouldn’t lose hope as there are other scientific advancements which could be used as an option in our case. He suggested that I come back and meet the specialist on the Day-2 of my next cycle. It was a ray of hope, and I grabbed that opportunity with full enthusiasm.

Next, meeting Dr. Rashmi Yogish.